Emerald Publishing is committed to ensuring that our platform is accessible for all of our users, regardless of their ability or technology. We are constantly working on improving the accessibility and usability of our platform.

Embedding accessibility: Emerald’s approach

Emerald aims to ensure that accessibility is at the heart of our platform development by subscribing to five core principles:

  1. Development

All features and functionality on the Emerald Insight platform are developed in line with WCAG 2.2 and WAI-ARIA 1.2 guidelines. These are based on relevant international accessibility guidelines. Where possible, our approaches to meeting accessibility guidelines have been validated through testing with relevant user groups.

  1. Testing

All features and functionality on the Emerald Insight platform are tested by our internal testing team before being deployed on the live site. Automated and manual testing is conducted to ensure new features and functionality conform to accessibility guidelines.

  1. Review

An accessibility audit of the Emerald Insight platform is conducted periodically to ensure it conforms to international accessibility guidelines. Any issues discovered are assessed and prioritised accordingly in our accessibility roadmap.

  1. Feedback

Feedback is welcomed from users to notify us of any accessibility bugs they find or any aspects of the site that they found particularly useful. Your feedback helps us to improve. For contact options, please see our Contact Us section for different ways to send us feedback.

  1. Transparency

We aim to be open and honest about what is not working well on our platform and what needs to be improved. We aim to resolve known issues as quickly as possible.

Online ISSN 1751-1887

Print ISSN 1751-1879